Webinars
Join our Subject Matter Experts on our Dynamics 365 live webinars to Learn how you can streamline your sales cycle, get a 360-degree view of your customers and make better data-driven decisions, and create collaboration across your organization.
To register for our webinars, please select a date from the upcoming events calendar below
Sales & Customer Service
Can you help your sales teams work together, and in turn, increase the effectiveness of your customer service experience?
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Introducing Sales and Customer Service
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Empower your salespeople with the tools for the job
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Focus on the right customers with AI-based scoring models, opportunity summaries and data visualizations
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Nurture the relationship from lead to quote to order by tracking accounts and contacts
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Create compelling sales collateral directly within the platform
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Choose a platform familiar to your users
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Integration with LinkedIn, Microsoft Copilot for Sales, and other M365 and D365 products
Customer Insights & Marketing
How can you do the best job understanding your customer while creating a personalized experience?
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Introducing Customer Insights & Marketing
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Get a clear and holistic view of your customer with AI powered identity
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Enrich profiles with data sources, proprietary intelligence and use pre-built AI models
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Use AI recommendations, updated with real time data to build new segments
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Add consent data to ensure your organization meets privacy and security regulations
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Event management
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Take your customer on a relevant journey, across channels with A/B testing
Field Service
Handle your Field Service technicians with access to real-time data that creates the best customer experience.
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Introducing Field Service
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Automate complex workflows
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Scheduling Algorithms to deploy the right person to the right job at the right time
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Mobile capabilities ensure your technicians can access all the necessary information to complete their onsite tasks
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First-time fix rate which is crucial for customer satisfaction
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Resource management reduces travel time and associated costs
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Preventative maintenance schedules avoid equipment downtime which is costly for both the service provider and the customer
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Streamline billing and time tracking for both the customer invoice and for utilization of resources